Citrix Online Plugin (v12.3) - download and installation instructions


Windows XP - Professional

Windows 7 - Professional, Enterprise and Ultimate are the only versions supported.

Vista - Business and Ultimate are the only versions supported.

Before starting:

  1. Ensure your IT provider is available to assist you with this process as this installation requires the User Account Control to be disabled, and Administrator rights.
  2. Print these instructions.

Note: Appearance of screenshots may differ due to display settings.

Download the Citrix Online Plugin (v12.3)
PurposeInstall the Citrix Receiver Software. This is essential software that enables you to connect to Landonline
AlertIf you are installing Citrix on Citrix or Citrix on Terminal Services, please use the Additional software installation instructions for Citrix and Terminal Services environments

You must install the Citrix Receiver Software before installing the Uniprint client.


  • A File Download – Security Warning screen will appear
  • Choose Save this program to disk
  • Click OK
  • Choose an appropriate location to save the file to. (Take note of the location and filename)
NoteWe recommend using the "Save to disk" option as it means that you will not need to download the installation file a second time if you need to reinstall this software on your computer or another computer in the organisation.

Windows folder containing CitrixOnlinePluginWeb.exe

  • Browse to the location of the ICA Package and double click on "CitrixOnlinePluginFull.exe"

Open File - Security Warning - Option to Run or Cancel

  • Click "Yes"

Citrix online plug-in installation - installing...

  • Please wait for the software to be installed

Citrix online plug-in installation. Installation completed successfully.

  • Click OK to complete the installation

Continue to UniPrint Client - download and installation instructions