- I have received a notice that I’ve never received before? Why all of a sudden am I receiving notices by email?
- How can I search for a notice?
- How do I set my individual notice preferences?
- Why am I receiving two copies of a notice by email?
- I’m an e-search licence holder, should I be receiving notices?
I have received a notice that I’ve never received before? Why all of a sudden am I receiving notices by email?
In the past, you may have had a print or online preference for your notices. With the changes in Release 3.2, we have improved our notice delivery system. The default method for delivery is set to email. If you do not want to receive notices by email you will need to set your notice preferences:
- Double Click on the Notices icon
- Select Notice | Preferences
- The "User Notice Delivery Method" tab will display as the active window
- Check and uncheck the options in the two columns "Email (Optional)" and "Online Message (Optional)"
- Click OK to save changes
How can I search for a notice?
To search for a notice:
- Double Click on the "Notices icon" in the Workspace Toolbar
- In the menu bar at the top of the screen, select "Notice" and "Search"
- Enter the dealing number in the "Dealing id" field and click "Search Now"
- Highlight the notice you wish to look at and click "View"
How do I set my individual notice preferences?
You will only need to do this once for each notice. You can select your preferred method of receiving notices, e.g. email, online, both via notice preferences:
- Select Notice | Preferences
- The "User Notice Delivery Method" tab will display as the active window
- Check and uncheck the options in the two columns "Email (Optional)" and "Online Message (Optional)"
- Click OK to save changes
Note: Only the System Manager in the firm can update the "Firm Notice Delivery Method". You will only be able to view this screen.
Why am I receiving two copies of a notice by email?
It is likely that your email address is the Firm email address and the System Manager has requested a copy of notices for the firm:
- Ask your Firm System Manager to check the email address is correct for the firm (change if required).
- Change your notice preferences to not receive the email uncheck the "Email (optional)" column for that notice type.
Note: Only the System Manager in the firm can update the "Firm Notice Delivery Method". You will only be able to view this screen.
I’m an e-search licence holder, should I be receiving notices?
No, e-search customers do not receive notices, and the "Notices" icon does not appear in their workspace toolbar. e-search TA Plus licence holders can see the "Notices" icon but this functionality is disabled for those with only search privileges.