Phone 0800 ONLINE (0800 665 463) Delivered by LINZ

Manually renew your Digital Certificate - Stage 1

Use these instructions if you want to manually renew your existing Digital Certificate (DC).

Before you begin

Before you begin, we recommend you:

  • Transfer your DC during supported hours so our Customer Support staff can provide immediate assistance or guidance if you have any problems
  • Close all other files and applications on your computer
  • Hold all telephone calls until you have finished
  • Print the instructions before starting.

Stage 1: Deleting your existing DC

How to delete your old DC from your computer
Purpose Remove your old DC from your computer
Alert Once your Digital Certificate is deleted from your compter, you will no longer be able to access Landonline
Step Description
1
  • Open up a session of Internet Explorer
  • Select Tools
  • Select Internet Options

2
  • Select Contents tab
  • Click Certificates

3
  • Select your Digital Certificate
  • Click Remove

4
  • Click Yes

5
  • Click Close

Note
  • You have successfully removed your DC from your web browser
  • Now you need to delete the DC from your LINZ Certificates folder on your computer's C: drive (local drive)
6
  • Right click Start
  • Select Explore

7
  • Select your LINZ Certificates folder

8
  • Right click the Landonline Digital Certificate file
  • If no digital certificate file is present, it most likely means that you have already deleted it as part of the correct DC Transfer process. If this is the case, you can skip steps 8-10
  • Select Delete

9
  • Click Yes

Note
  • You have successfully removed your existing DC from your LINZ Certificates folder
  • It now needs to be deleted from the Recycle Bin
10
  • Open your Recycle Bin (usually, this can be found on your destkop)
  • Right click the Digital Certificate file that you sent to the recycle bin in steps 8 and 9
  • Select Delete, similar to how you did in step 8
Note
  • You have now completed the deletion of your existing DC
  • Now you need to import your new DC into the web browser on your firm's system

Proceed to Stage 2: Importing your new DC into the Web Browser on your firm's system