Digital Certificate downloads and instructions

• The DC Loader wizard is the easiest way to load and install a DC for the first time, reload a DC, complete your annual renewal process, or complete the transfer of your DC from one computer to another.
• The DC Loader wizard makes downloading and installing DCs much simpler and faster, in fewer than 10 steps and takes less than 10 minutes of your time.

• The DC Loader wizard has been developed to be used with the environments that LINZ supports.
• Information on supported environments is included in System support policies: what LINZ supports.
• If your firm is using a non-supported environment (e.g. Macintosh), you will need to rely on your IT support staff or service provider to help you with any technical issues. LINZ is unable to assist you.
• LINZ recommends you verify the integrity of the DC Loader wizard executable. See DC Loader wizard Verisign protection for more information.

• Open the DC Loader Wizard

  During this download process you may receive firewall and safecom prompts. It is important that you respond when requested to avoid this process failing and your codes becoming invalid.

• Once the DC Loader Wizard has downloaded, follow the on-screen prompts.

Download the DC Loader Wizard v2.0.1.0 now (.exe file)

(If you wish, you can view the screens that you will see when using DC Loader (pdf 133KB).)

• Your DC Authorisation Code and DC Reference Number are 'one use only' codes to protect the security of the DC process
• This means loading cannot be stopped then re-started
• If DC installation is halted, new codes will need to be issued by the Digital Certificate Support team.
• If, for any reason, the loading process stops, please call the Digital Certificate Support team on 0800 ONLINE (0800 665 463) and select option 4.

• Your DC Authorisation Code, which the Digital Certificate Support team will have emailed to you
• Your DC Reference Number, which the Digital Certificate Support team will have emailed to your firm's Trusted Contact. If you are a single-person firm or your firm's Trusted Contact, please call the Digital Certificate Support team on 0800 ONLINE (0800 665 463) - select option 4 - for your reference code.
• Your Landonline User ID which was supplied to you when your firm received its Landonline licence.
• Please ensure you do not use the Caps Lock button when entering your passphrase as this will cause errors when importing or exporting your DC, and when signing.

• To transfer your DC from your existing computer to another computer
• If you change your computer, or need to access Landonline from another computer, you must transfer your DC to the new computer and ensure your DC is deleted from your old computer.

• If you do not have access to a removable storage device, you cannot proceed.
• If your old or new computer does not have a 3½" floppy disk, CD ROM or Flash device drive, please contact Customer Support on 0800 ONLINE (0800 665 463) and select option 4 for assistance.

• A highly proficient user may take less than 3 minutes
• Users with medium-level experience may take approximately 5 to 10 minutes
• New or novice users may take 10 to 15 minutes.

• Read and print the online instructions (recommended)