With the release of the 2.7 Workspace release, we are aware of some minor issues that require workarounds (an interim process you can use to bypass an issue). These issues will be rectified in a future upgrade as part of our ongoing improvements and maintenance programme.
Depending on how you use Landonline, you may not even be aware of them, however, we have developed some workarounds should you encounter any.
These are detailed below.
- e-survey
- Wizard
- Spatial Window
- Capture
- TA e-certification (Surveyors creating TA e-certifications)
- Plan Generation
- XML Extract and Import
- TA e-certification (for TA users)
e-survey
Wizard
TPR 5418 Wizard Capture Observation Wizard
| Description | Workaround Instructions |
|---|---|
| TPR 5418 Wizard - Capture Observation Wizard - Not bringing forward all Mark Attributes If the 'To' mark is already in your e-survey and it is to be used in the Capture Observation Wizard, then all the details for the mark will be brought through when the observation is populated in a row of the Traverse Boundary Capture screen. |
Populate the Mark Plan Reference Field within Wizard for the already captured Mark. |
In the screen shot below the plan reference is not being populated fully:

Spatial Window
TPR 5544 Spatial Window
| Description | Workaround Instructions |
|---|---|
| TPR 5544 Sometimes when moving the scroll bar in the Layers tab in the Spatial Window Landonline crashes. |
Log back into Landonline and use the All Layers tab to select the layer, or click on the down arrow below the vertical scroll bar. |
Capture
TPR 6141 Send Approved Copy by email
| Description | Workaround Instructions |
|---|---|
| TPR 6141 Landonline is not currently sending an approved copy of the survey in LandXML format to the surveyor's email address if requested prior to submission of the e-survey. |
Landonline can send the approved copy to the surveyor's workspace instead by selecting online as the preference. Alternative workaround is to extract the data from Searches by Survey after approval. |
TPE 5328 Capture distances with 6 significant figures
| Description | Workaround Instructions |
|---|---|
| TPR 5328 Distances can only be entered with a maximum of 6 significant figures and 3 decimal places. Error message 319 will only happen for observations over 999.999kms (generally GPS observations). |
Refrain from entering distances in excess of 6 significant figures. |
The screen shot below shows the error message 319:

TPR 5398 Capture parcels with non-unique appellation
| Description | Workaround Instructions |
|---|---|
| TPR 5398 User gets a SQLSTATE = 21000 error message when aspatially bringing in a Parcel that does not have a unique Appellation. The error only occurs when the appellation is non unique. |
Spatially select any parcels to be Extinguished/Referenced/Affected as a preferred alternative to aspatially searching through the Parcel Details screen. Or, ignore the message as the application still pulls through the correct parcel into the parcel list. |
Screen shot shows multiple returns for a non-unique appellation:

Screen shot shows error message SQLDBCode:0

TPR 5358 Capture complex appellations
| Description | Workaround Instructions |
|---|---|
| TPR 5358 Complex Appellations not fully brought through into the Parcel Details screen. Aspatially searching on the Parcel using the "Complex" option in "General" Searches changes the Search result to Simple, dropping Survey District from the appellation. |
Spatially select any parcels to be Extinguished/Referenced/Affected as a preferred alternative to aspatially searching through the Parcel Details screen. |

Screen shot shows that not all details have been populated for the above parcel.
Territorial Authority Certification (for Surveyors creating TA Certifications)
TPR 5336 Territorial Authority Certification Character Restriction
| Description | Workaround Instructions |
|---|---|
| TPR 5336 TA e-certification - Renaming Package Character Restriction. TA Online Cert Package Renaming has a character restriction of about 20 characters. User can type as much as they want except that they are limited to about 20 characters that actually get saved. |
Maintain less than 20 characters for TA e-certification Package names. |
Screen shot showing more than 20 characters:;

Resultant screen shot with Package with less than 20 characters:

TPR 5289 Deleting e-surveys with a Territorial Authority Certification prepared
| Description | Workaround Instructions |
|---|---|
| TPR 5289 TA e-certification – An e-survey cannot be deleted if a TA e-certification has been prepared for the e-survey. |
Contact Customer Services. A script will be required to delete the survey. |
Screen shot of error message when attempting to delete the e-survey:

Plan Generation
TPR 5241 Plan Generation - Layout Plan Sheets screen zoom icons
| Description | Workaround Instructions |
|---|---|
| TPR 5241 Plan Generation - Layout Plan Sheets - Zoom in icons not working the same as in other Spatial Windows. |
Single click in the area you want to zoom into rather than being able to click and drag over the area. Single click on the zoomed in area to zoom out. |
Screen shot of Plan Generation icons that are inconsistent with other areas of Landonline;
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Screen shot of all Plan Generation icons:
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TPR 5343 Plan Generation - Digital Survey Plan - Marks and Observation page
| Description | Workaround Instructions |
|---|---|
| TPR 5343 In the Marks and Obs report the Description of the Mark shows a square box where the user used a carriage return when entering the description. |
Do not use carriage returns in the Mark Description field of Mark Details or Traverse Boundary Capture screens. |
Screen shot showing mark description using a carriage return:

Screen shot of result in Mark and Observation report in the Digital Survey Plan of using a carriage return:

TPR 5385 Plan Generation - Layout Plan Sheets screen performance
| Description | Workaround Instructions |
|---|---|
| TPR 5385 Plan Generation Performance - Opening Layout Plan Sheets screen with diagrams with Existing Layers on can either take a long time or not open at all. |
User can wait for a period to time to see if the screen will open before pressing CTRL+ALT+DEL. Re-open survey and in plan generation Maintain Diagram Layers screen select the diagrams which cover a large area that includes all the existing (underlying) parcels and do not have it in the Selected Layers list. User can add the lines manually in either the Spatial Window or Layout Plan Sheets screen if they are required. |
TPR 5403 Plan Generation - Layout Plan Sheets screen Bold functionality
| Description | Workaround Instructions |
|---|---|
| TPR 5403 Plan Generation - Plan Layout Sheets - Cannot make some labels bold using Properties Screen functionality. |
Select label and use CTRL+B to make labels bold. |
Screen shot of Label Properties box with 'Hidden' greyed out and not selectable:

TPR 5502 Plan Generation - Editing of user added text in Layout Plan Sheet screen
| Description | Workaround Instructions |
|---|---|
| TPR 5502 User added text is not saved after it is edited in the Layout Plan Sheets screen. |
Select label and click Remove. Re-type text and add to the page. |
TA e-certification
(for TA Users)
TPR 5393 Territorial Authority Survey Office surveys
| Description | Workaround Instructions |
|---|---|
| TPR 5395 TA e-certification - Registered SO surveys are not removed from the Completed Folder upon Registration. |
TA User to contact Customer Services to get LINZ to remove the certification from the TA Users Workspace. |
Screen Shot shows 'SO' in Completed Work Folder and will remain there:

TPR 5336 Territorial Authority Character Restriction
| Description | Workaround Instructions |
|---|---|
| TPR 5336 TA e-certification - Renaming Package Character Restriction. TA Online Cert Package Renaming has a character restriction of about 20 characters. User can type as much as they want except that they are limited to about 20 characters that actually get saved. |
Maintain less than 20 characters for TA e-certification Package names. |
Screen shot showing more than 20 characters:

Resultant screen shot with Package (truncated) with less than 20 characters:
