Business Implementation Tools

 

Implementing e-dealing into your firm can have a significant impact on your day-to-day business processes. From sign-off protocols to practical issues, such as knowing what information to retain, each of these matters need to be addressed to ensure your transition to an electronic environment is smooth and successful.

With this in mind, LINZ has developed a range of practical tools and resources to help you navigate some of the more commonly raised issues and concerns.

Information Sheets

Feedback from individuals and the New Zealand Law Society has highlighted a few common issues firms face when making the transition to e-dealing. LINZ has prepared a number of easy-to-follow information sheets tackling these topics.

  1. Executing client Authority and Instruction forms. This information sheet deals with matters such as how many forms are required, who should sign and witness the form, what constitutes appropriate client identification and and how long they should be retained.
     
  2. Compliance matters. This covers issues such as what documentation needs to be retained, in what format and for how long. In the process, it looks at some of the more common failings found during compliance review and suggests practical ways in which these can be overcome.
     
  3. Managing sign off Risk. Many firms seek guidance on establishing e-dealing sign-off protocols which do not expose their firm to unnecessary risk. This information sheet addresses those concerns and offers practical guidance for developing workable processes and protocols.
     
  4. Settling when Landonline is unavailable. Occasionally, the Landonline system is unavailable. This information sheet takes a look at the practicalities of getting transactions processed when the system is unavailable for any length of time.

Process Template

How do you turn this information into a workable business process? LINZ has developed a template designed to identify key process decisions at each stage of the e-dealing process. By following this template approach, your firm will be able to develop its own robust process document.