
- February 2007
Issue 30 - November/December 2006
Issue 29 - October 2006
Issue 28 - September 2006
Issue 27 - late August 2006
Issue 26 - August 2006
Issue 25 - July 2006
Issue 24 - June 2006
Issue 23 - May 2006
Issue 22 - April 2006
Issue 21 - March 2006
Issue 20 - February 2006
Issue 19 - November/ December 2005
Issue 18 - October 2005
Issue 17 - September 2005
Issue 16 - August 2005
Issue 15 - July 2005
Issue 14 - June 2005
Issue 13 - May 2005
Issue 12 - April 2005
Issue 11 - March 2005
Issue 10 - February 2005
Issue 9 - December 2004
Issue 8 - Hot Topics
Special Issue - November 2004
Issue 7 - October 2004
Issue 6 - September 2004
Issue 5 - August 2004
Issue 4 - July 2004
Issue 3 - June 2004
Issue 2 - May 2004
Issue 1
LINZ News
News
February figures for electronic lodgements
- A total of 1,022 law firms out of a possible 1,378 lodged an e-dealing in February. Forty-seven of those firms lodging were first time users.
- The e-dealing share of total e-dealing-capable lodgements sat at 79.5% in February (up 9.7 percentage points from January).
- A total of 167 survey firms out of a possible 343 lodged an e-survey in February. Four of those firms lodging were first time users.
- The e-survey share of total survey lodgements was 65.8% for February (up 4.1 percentage points from January).
0800 ONLINE simplified
Kelly Hinaki, one of our Customer Support specialists
Landonline customers ringing 0800 ONLINE (665 463) for technical and application assistance will soon find that they only have to select one option instead of two to get to their destination.
LINZ is continuously looking for ways to improve its service to customers. Simplifying the 0800 call structure will ensure that customers get the right support from the right people.
Changes to the call structure will take effect from mid April. Landonline customers will be advised by email what the new structure is closer to that date. If you have automatic prompts programmed into your telephone, these will need to be changed.
Future proofing core survey and title records
LINZ is releasing an information paper to bring you up to date on the strategy work for the furture management of core survey and title paper records. The paper provides background to this work and looks at storage and preservation of original core survey and title paper records. Ways to facilitate continued access to the records when public counters close on 1 July 2008 are also outlined.
The detailed solutions are still being developed but the strategy will focus on delivering the following outcomes:
- Core survey and title paper records will be preserved for future generations. They will be stored according to Archives New Zealand standards to prevent deterioration of original records.
- Where necessary, access to view original paper records will be maintained for records that are not capable of being provided electronically.
- Electronic access to core survey and title land records will be enhanced. Electronic delivery of information provides benefits on many levels. It reduces paper handling and deterioration of originals and makes the information more widely available to any person with a computer (or access to one in a café or library).
The following documents support the information paper:
- LINZ family tree/whakapapa
- Current locations of LINZ core survey and title paper records
- Retention/Disposal Schedule between LINZ and Archives New Zealand
- Questions and answers relating to the Core Survey and Title Paper Records Information Paper
The Core Survey and Title Paper Records Information Paper and supporting documents are available on LINZ's website www.linz.govt.nz.
Broadband in New Zealand
In today's world, our reliance on the internet to access and drive technology is growing. Landonline is no different with customers needing to ensure that they have the best internet access possible to run Landonline applications.
The following article outlines briefly how the internet works, what types of internet broadband we have in New Zealand, things to consider when using the internet, and references to some useful reading material.
How does the internet work?
(Source: How Internet Infrastructure Works by Jeff Tyson)
The internet is a global collection of computer networks, both big and small. These networks connect together in many different ways to form the single entity that we know as the internet.
Every computer that is connected to the internet is part of a network, even the one in your home. For example, you may use a modem and dial a local number to connect to an Internet Service Provider (ISP). At work, you may be part of a local area network (LAN), but you most likely still connect to the internet using an ISP that your company has contracted with.
When you connect to your ISP, you become part of their network. The ISP may then connect to a larger network and become part of their network, and so on. The internet is simply a network of networks.
See How Internet Infrastructure Works for more information on the basic underlying structure of the internet including network access points, routers, backbones and Internet Protocols.
What's the difference between download and upload?
Downloading refers to data flowing from the source you have accessed, such as a website, ISP or corporate host, to you, the end user. Uploading refers to data flowing from you, the end user, back to the website, ISP or corporate host. In New Zealand, download speeds are generally much faster than upload speeds.
What types of broadband do we have in New Zealand ?
(Source: Consumer, Broadband Internet Supplement June 2006)
Broadband is a faster connection to the internet. A basic broadband connection will be at least six times faster than dial-up, which is used in most New Zealand homes. There are four main types of broadband – ADSL, cable, wireless and satellite. ADSL is most widely available and commonly used. However, only satellite covers the entire country.
ADSL (Asymmetric Digital Subscriber Line) uses telephone wires to provide a broadband service. About 91% of households with broadband use this form of connection. With ADSL, you can talk on the phone line while you use the net, thanks to a line splitter or filter - a double plug for your phone. Download speeds are much faster than upload speeds (which is a consideration for Landonline). ADSL is available to roughly 95% of New Zealand homes.
Cable internet works over a fibre-optic cable television network rather than telephone lines and the general principles are the same as for ADSL. The current network mostly covers the main centres, although more cable is being laid.
Wireless broadband uses encoded radio frequencies sent to and from radio towers. The radio towers communicate with your computer using a small modem or PC Card. Different ISPs cover different parts of the country. All major cities and many rural areas are covered, however, connection may be affected by local conditions such as weather and geography.
Satellite broadband is offered by several companies using a dish a little larger than a TV dish. Some offer broadband for uploading and downloading where as others offer satellite broadband for downloads and slower speed dial-up for uploads. Coverage is provided all around the country.
New Zealand has good access to broadband but uptake lags behind other countries. Findings from an OECD study in early 2006 found that our country ranked 22nd out of 30 OECD countries in broadband adoption. At this stage of the analysis, only 10% of households had high-speed internet, which is half of the OECD average (source: A Buddecom Report - 'New Zealand Mobile and Broadband 2007', www.budde.com.au). Note that the OECD study considers residential use only.
How do Landonline and internet performance inter-relate?
As the Landonline application sometimes requires the transfer of data, customers need to ensure that they have the best internet access possible. The faster the upload and download speed, the better the internet response is likely to be.
Several factors can affect internet speed, such as the:
- volume of 'traffic' on your ISP's network
- type of plan you have e.g. capped limits that drop the speed of connection after set data volumes
- variation of download and upload speeds - can be dependent on plan type and ISP capability
- type of broadband connection you are using e.g. ADSL, wireless, cable or satellite (see above)
- distance you are located from the telephone exchange (if using ADSL)
- quality of the copper wire to the exchange from your landline (if using ADSL)
- other computer programmes on your computer or hardware at the same time e.g. video, and
- set up of your computer and network infrastructure.
To ensure your system is set up to run the Landonline application effectively, you can do the following:
- check the type of plan you have with your ISP
- check your upload and download speeds (see below)
- consider alternative computer and/or hardware options.
The Consumers' Institute has a speed test so that you can check your current broadband connection, upload and download speeds (see above). To take the test, go to www.consumer.org.nz/speedtest.
For other ways to improve your internet connection and the speed of Landonline, see the article in Landwrap in August last year.
Consumer's annual ISP survey
The Consumer's Institute conducts an annual survey of ISP performance in New Zealand, the results of which have been reported in the Consumer magazine article ‘The great broadband speed rort', November 2006 edition (you need to be a member of the Institute to access this article online). Consumer asked people to rate their ISP on overall satisfaction, customer service, help desk, slower connection speeds, disconnections and drop-outs, and failed connection attempts (for members on dial-up). Overall satisfaction is declining for ISPs. Only 66% of respondents are satisfied with their ISP, down from 82% last year.
If you have concerns about your internet access, contact your ISP in the first instance. Dependent on the nature of your query, you could also contact a third party such as the Ministry of Consumer Affairs, the Consumer's Institute, or the Commerce Commission.
For more information about broadband and ISPs in New Zealand you can check out the September 2006 and December 2006/January 2007 editions of New Zealand PC World, and the November 2006 edition of Consumer (mentioned above).
Preparing for 1 September 2007
As surveyors are aware, all cadastral surveys are required to be submitted through e-survey from 1 September 2007.
LINZ is in the process of writing to all surveyors about the importance of moving plans that have already been started on paper into e-survey before September. After that date, only in rare instances will plans be lodged through an alternative channel.
We want to help make the transition to e-survey as easy as possible for survey firms. If you have not received this letter by the end of March, please email info@linz.govt.nz or ring 0800 665 463.
Landonline
Landonline 2.9 Release update
The journey to 100% e-lodgement continues with Release 2.9, scheduled for May 2007, containing a number of enhancements as advised earlier in the February issue of Landwrap.
Release 2.9 primarily focusses on making Landonline easier for e-survey users. In particular, the plan generation tool will receive a number of improvements, detailed below.
For conveyancers, the layout of some e-dealing screens will change in preparation for the introduction of new e-dealing instruments at a later stage. There will be select functionality changes to the 'create dealing' and 'prepare instrument' screens - see below for the more detailed information.
While many of the changes in Release 2.9 focus on the appearance of screens in readiness for future updates, a key benefit for firms within this release will be the ability to 'split' fees between different firms.
To become familiar with all the changes in Release 2.9, we encourage you to discuss them with other Landonline users in your firm.
More about Release 2.9 for surveyors
Landonline Performance Taskforce – phase two update
In the November/December 2006 issue of Landwrap, we gave you an update on the progress the Performance Taskforce had made in improving the overall performance of Landonline.
Under the direction of the LINZ executive management team, the Taskforce's first priority (or phase one) was to improve Landonline performance and reduce the risk of slowness in future. This was largely achieved by reviewing the infrastructure of Landonline and addressing issues that improved:
- logon response times, and
- speed of Landonline.
Landonline performance and stability remains LINZ's top priority. We said the Taskforce would continue for the next three months (phase two), specifically focusing on:
- continuing and completing the infrastructure review
- improving the connectivity and stability of the Landonline system and performance
- business improvements based on best practice, and
- ensuring the capacity and performance of Landonline is continuously maximised.
Over the past three months, the Taskforce has undertaken a number of initiatives to achieve this, which are outlined below. While some of this content is technical it gives insight into the range and depth of work that has been undertaken to improve Landonline's performance now, and in the future. We'll keep you informed of our progress in the June 2007 issue of Landwrap.
| Initiative | Activity/purpose | Progress to date | Timeframe |
|---|---|---|---|
| Improving the connectivity and stability of the Landonline system and performance | Installation of a new load balancing switch to ensure consistency with infrastructure configuration | Planned to implement by April | Short term |
| Establishment of performance control groups for major Landonline activity | Now part of the business process for major changes and release of Landonline | Ongoing | |
| Installation of a DSL tool to measure customers' internet connection speeds to Landonline | Tool selected. Implementation plan currently in development | Short term | |
| Review of Landonline code to assess performance improvement opportunities going forward | Undertaken as part of planned and future Releases | Ongoing | |
| Batch/notification server – upgrade and changes to infrastructure to improve overall processing performance | Trial build in progress | Post Release 2.9 | |
| Business improvements based on best practice | End to end performance monitoring – review of potential tools to proactively monitor Landonline application and infrastructure activity | Database measurement tool in place. Citrix tool identified | Longer-term |
| Removal of redundant profiles from Active Directory Infrastructure | Change plan in progress | Short-term | |
| Disaster Recovery Readiness Review to ensure infrastructure reflect the improvements made to Landonline | Plans updated to reflect recent changes made within Landonline | Ongoing process | |
| Upgrade of Informix database to ensure consistency with technology releases | Scheduled as part of technology update over Easter period | April | |
| Review of current recommendations for customer environment to optimise performance | Part of the planning for LP3 (release 3.0, 3.1 and 3.2) | Longer-term | |
| Ensuring the capacity and performance of Landonline is continuously maximised | Increase the Transaction Server processing capacity to ensure we have a good level of headroom for any unforecasted increase in utilisation | Completed – optimal tuning to be undertaken | Completed |
| Increase the citrix farm to 25 servers to ensure we are proactively managing the capacity we need for current and future forecasted demand | Increased capacity and performance of Landonline functions | Completed | |
| Review of our current capacity utilisation across the Landonline infrastructure to ensure we have the ability to meet any impact arising from a change to the way the system is used | Phase 1 scoping exercise completed, phase two implementation plan in development | Longer-term | |
| Upgrade to the current UAT environment that is used to test changes to Landonline before they are put into the live system | Current assembling new hardware | Initial environment will be available for use for Release 2.9 |
Landonline will be unavailable on Easter Saturday, 7 April and over Easter
Landonline and Customer Support will be unavailable on Saturday, 7 April 2007 and therefore over the entire Easter period from 9pm on Thursday 5 April until 7am on Tuesday 10 April.
During this time, as part of its maintenance routine, LINZ will be undertaking some upgrades to Landonline. The upgrade work will not change the Landonline application and customers will not experience any changes as a result of this upgrade.
Landonline and Customer Support will resume normal services from 7am on Tuesday 10 April.
If you have any queries, please contact Customer Support on 0800 ONLINE (665 463).
More functionality on Landonline's message centre
Landonline's message centre received a new look in the middle of last year, which included:
- making the layout and design more consistent with that on the Landonline website
- condensing the message centre area for easier viewing
- colour coding the levels of availability (green, blue, red – see definitions below), and
- correcting the font size to make it easier to read.
Since then, we have been working on increasing the functions of the message centre even further and these changes will come into effect at the end of March 2007.
Essentially, the changes will:
- replicate the message centre on the Landonline citrix logon page, which will look and function in exactly the same way as on the website (it will not matter which one you use to logon)
- include an area for a short message about what is impacting Landonline's availability status, which can link through ('read more') to a fuller explanation or message, and
- include a panel immediately under the message area that can accommodate other key messages of interest to Landonline customers (e.g. time to renew your Digital Certificate).
Message centre functions

You have probably noticed that the Landonline message centre now has three levels of colour-coded availability to let Landonline customers know what is happening with the system. Generally they can be described as follows:
- Landonline is available (full functionality – green): Customers are able to access and have full functionality of Landonline.
- Landonline is available (but customers may experience some variability – blue): Landonline is available but there is an issue customers need to be alerted to that impacts on full functionality/service.
- Landonline not available (red): Customers are not able to access Landonline; either the database is not working or the logon is locked off.
When the latest changes are in place at the end of March, we will advise you in the message centre.
Landonline unavailability on 19 February
On 19 February 2007, customers were unable to log into Landonline for a period of three and a half hours. The reason for the system being unavailable has now been identified as an error in a routine software update, provided by a third party vendor. This error also affected some of the vendor's other clients' systems worldwide.
It is important to note that the citrix servers detected this error in the software and rejected the upgrade, thus preventing any impact to Landonline or its security.
Regulatory
Review of the Surveyor-General's Rules for Cadastral Survey
The review uses a risk-based approach to ensure the Surveyor-General's cadastral outcomes and objectives are achieved (refer "Cadastral Outcomes and the Surveyor-General's Rules for Cadastral Survey" online (pdf, 324KB) or New Zealand Surveyor #296, December 2006).
In setting standards or rules, LINZ aims to achieve 'optimal regulation'. This means intervening only when necessary or, in other words, 'as little as possible and as much as necessary'.
As part of the standards development process, we are seeking to engage more with the industries and professions that it regulates. This will help ensure standards are robust, logical, able to be complied with, and compliance costs are minimised as much as possible.
A committee comprising industry experts, including several surveyor representatives, is currently reviewing the draft rules for cadastral survey. The expert committee held its first meeting at the end of February and is scheduled to meet monthly until the review is completed. This is planned for the end of May but the time will be extended if necessary.
The draft rules will then be made available for public consultation. We will publish the draft rules on the LINZ website. Any individual or organisation will be able to make comments during that phase. All comments made will be considered by the expert committee and changes will be made to the draft as a result.
It is expected that the new version of the rules will be completed by the end of 2007. The rules may not come into force until 2008 to allow all affected parties time to understand the changes and amend their work practices accordingly.
Having representatives on the expert committee and participation in the public consultation process will give surveyors the opportunity to provide direct input into how cadastral surveying is regulated in New Zealand. Input from the representatives on the expert committee has already been excellent. Ongoing input from both those representatives and the wider profession is much appreciated and invaluable to the Surveyor-General and LINZ.
e-survey
0800 e-survey customer support team on target for 31 March
You may have already noticed some new voices providing e-survey assistance on the 0800 ONLINE (665 463) as we complete the final stages of training our new e-survey customer support team.
As advised in Landwrap last month, this change is partly due to some of the current 0800 e-survey customer support staff moving back to their roles in processing centres where they will continue to provide specialist survey support.
Our plan to develop our pool of 0800 e-survey customer support people is on target for the end of March. The new team is being mentored by experienced e-survey support specialists and this will continue throughout March. We appreciate your patience as they become more skilled in supporting the complexities of the e-survey application.
It is important to note that while we are not changing the type of support we provide to our e-survey customers, the way your call is handled may be a little different.
What this means for you
- All calls still go to the 0800 ONLINE (665 463) Customer Support team.
- The Customer Support team will continue to resolve technology and Landonline application user support queries.
- Complex application queries will continue to be assigned to a Business Analyst.
- For data integration queries, please continue to use the existing exception process in Landonline.
Do remember that as well as 0800 ONLINE, surveyors have a range of other support tools available on the Landonline website. These include the full online e-survey User Guide, Quick Reference Cards, Quick Links and training tools, and the comprehensive Landonline Education Centre.
New e-survey tips, hints and FAQs
The e-survey Tips, Hints and FAQs on the Landonline website are continually being refined and added to. The following tips have just been added:
e-survey business implementation tips
LINZ understands that for surveyors, moving to Landonline e-survey can have a significant impact on day to day business processes. To help make the transition to an electronic environment smooth and successful, we have developed a number of e-survey business implementation tips to address the most common issues and concerns.
Your feedback is always welcome so please email info@linz.govt.nz if you have any comments or suggestions about the new e-survey business implementation tips.
Are you using the e-survey tools and tips?
There is a wealth of self-help information on the Landonline website to assist with completing e-surveys.
The e-survey Tips, Hints & Training Tools section includes links to the full online e-survey User Guide, Quick Reference Cards, Quick Links and training tools. The comprehensive Landonline Education Centre can be accessed by completing a search on any topic.
e-dealing
Law firms are coming to grips with e-dealing
In the lead-up to the first deadline of 1 May 2007 for Discharges, firms around the country have been coming to grips with e-dealing in different ways. Landwrap spoke to two firms, both positive about e-dealing, but who saw and approached the processes from different angles.
For Wellington firm Legal Planit, technology is part of business as usual. They have a strong web presence, they use tracking tools such as Key Track (which provides automatic messaging to clients updating them of progress on a transaction) and they run a practice that is "lean on paper".
The use of e-dealing is consistent with this approach across the board and was therefore quickly integrated into the practice. Lauchie Griffin, sole practitioner for the firm, has been practising for over 20 years and finds the efficiency of the process matches the firm's attitude to technology overall. He said "there was some initial frustration with the speed of Landonline and some of the technical aspects, but there were more advantages overall". As the firm notes on its website, the less time that is devoted to administration and documentation, the more time can be used "practising legal expertise".
However, it is not just the technology-driven firms such as Legal Planit who are finding themselves comfortable in the e-dealing environment. Bannermans is a family firm in Gore with a 100 year history of a traditional southern legal practice. The firm was trained late in 2006 and have lifted their e-dealing usage by almost 15% a month, with their January usage at around 80%.
Murray Huston, Partner, noted that the challenge of distance faced by many firms was partly overcome by the process of e-dealing. "For a firm like ours, e-search and e-dealing are amazing. Previously we had to wait days for results and it is not just our distance but often our client's distance from us. We can email things like A&I forms overseas and they can simply fax them back to us – you don't need the original paper."
With the coming deadline of 1 May, both firms were confident that they were ready for the changes when the process becomes compulsory.
If your firm is not so confident, or there is anything your firm needs to know about e-dealing before the 1 May deadline, have a look at the training and support tools available on www.landonline.govt.nz, or ring the toll free number 0800 665 463.
Less than 40 days to go to the 1 May deadline
LINZ e-dealing usage emails received by firms around the country this month showed a new countdown to the 1 May deadline: less than 40 working days to go.
Not all firms could congratulate themselves as, for some, the emails were a reminder that the deadline is close and their firm isn't ready.
But the email statistics don't tell the whole story. Auckland firm Sharma Legal, saw their 0% on January emails more positively. "We were only trained on 30 January and we began using e-dealing straight away so we knew the February and March stats would make better reading," said their principal, Rohineet Sharma. In February, the firm achieved 30% e-lodgement in its first month.
Rohineet is the first to acknowledge that the Auckland market is a busy one and, for that reason, taking time out for training and becoming familiar with the application was a reason the firm had put it off. "It might be an Auckland attitude, but we wait until the very last minute and assume that everything will be OK. I thought about getting underway back in March last year, but waited until the end of 2006. I thought it would be time consuming when added to the normal workload, but if I'd known the system was as simple as it is, I would have started straight away."
A few hours down State Highway 1, Hamilton sole practitioner Alan McAllen, made the same decision last year. Mr McAllen has been in practice since the mid 1960's and has seen many changes in the legal profession over the years. When Landonline first became an option for conveyancing, Mr McAllen said "I didn't want to know anything about computers and before the training I was a little apprehensive. But the training was excellent and within a relatively short time, I was confident searching and using e-dealing. It's much better than having to send everything through the post and waiting some time for confirmation of registration."
Mr McAllen received full training as he believed this was the best way to fully understand the whole process. "I can't speak highly enough of e-dealing. The trainers should be awarded a knighthood and the 0800 staff have the patience of Job. It's a wonder that such a system wasn't thought of sooner."
Both practitioners look forward to their emails next month to make sure that they are on track for the 1 May deadline.
Territorial Authorities
TA e-certification case study – how two TAs got started
As at the end of February this year, 34 Territorial Authorities (TAs) have TA e-certification licences.
LINZ recently interviewed several TAs that have successfully moved to online certification about their requirements and the internal processes they applied to get started.
This is the first in a series of Landwrap articles focussing on how a larger TA (population over 60,000) and a smaller TA came to make their decisions to embark on e-certification.
Landwrap: Who in your council initiated the process to take up TA e-certification?
Larger TA: We were involved in the working party set up by LINZ through our information management (IM) and IT people. At that stage, it was decided we should take up Landonline as soon as possible and TA e-certification when it was needed. The IM department pushed for it as part of their brief for business improvement.
Smaller TA : Subdivision Officer
Landwrap: Why was the process initiated?
Larger TA : Mainly to improve service to the public and surveyors.
Smaller TA : Once we had e-search in place, we decided to move to TA e-certification.
Note: Most of the TAs interviewed said that they chose to take up TA e-certification to provide a better service to their customers. Other reasons included process improvement focussed on plan signing delegations and who would be using the application.
Landwrap: Who made the final decision to take up TA e-certification ?
Larger TA: Chief Information Officer
Smaller TA : Subdivision Officer, supported by the Chief Executive Officer (CEO)
Landwrap: What was the process used to come to that decision?
Larger TA: The concept of doing TA e-certification was born about three years ago by a report to the IM manager.
Smaller TA: The new CEO just said to "get on with it" after receiving agreement from council management.
Landwrap: What was the period of time from initiating the process to the decision being made? Was that linked to having to wait for management/political level decision making cycles such as monthly meetings?
Larger TA: This was done over a period of six months.
Smaller TA: It was discussed for some time but once a decision was made, it took about a month.
Landwrap: What input, if any, did LINZ have in coming to the decision?
Larger TA: None except through council's involvement with the LINZ working party.
Smaller TA : None directly but we saw a LINZ demonstration at a local government seminar in 2005. We found the information on LINZ 's website and information packs to be top notch.
Landwrap: What were the factors that had to be considered in coming to the decision i.e. record keeping, cost, processes, IT system?
Larger TA : All of the above as well as customer services.
Smaller TA : All these factors were considered and few changes were required to current processes.
Landwrap: Once the decision was made, how long did it take to have the TA e-certification licence in place, get users' Digital Certificates set, software downloaded and for TA e-certification to be started?
Larger TA: The TA e-certification licence was applied for about 18 months ago and the Digital Certificates were in place quite quickly.
Smaller TA: About one month, having been through the process with e-search helped speed things up.
Landwrap: Did your delegations change as a result of TA e-certification? Prior to TA e-certification at what level did delegations lie for the signing of survey plans 224 certificates?
Larger TA: No. Team Leader Subdivisions and other senior managers.
Smaller TA: 223 certificates were delegated to the Environmental Services Manager and 224 certificates to the Subdivision Officer. Delegation is now to two senior staff but these changes were going to be made anyway.
Note that how TAs record documentation once it has been certified varies for each TA and the best way to manage survey plan images post e-certification needs to be considered. We will cover document management case studies in the April edition of Landwrap.
IT environment and security considerations, and business processes such as change management requirements will be covered in future articles.
How do TAs sign up to TA e-certification?
If your TA is interested in finding out more about TA e-certification, email your contact details to info@linz.govt.nz or ring 0800 ONLINE (665 463) and LINZ 's Customer Support staff will help get you started. Further information is available on LINZ's website.
TA e-certification templates available in Landonline
Some TAs have recently requested clarification on how to use the online Territorial Authority (TA) Resource Management Act (RMA) certificate templates in Landonline.
There are two types of TA e-certification templates available:
- Certificate templates – these have standard non-editable RMA section options and are accessed through the e-survey application screens in Landonline.
- An editable template (Word doc, 48KB) that can be downloaded from the Landonline website when required. This template also has the standard RMA section options. However, editable templates can also accommodate any non-standard requirements by allowing the addition or deletion of paragraphs.
If your TA is contemplating an approval scenario that does not appear to fit within existing options, contact LINZ on 0800 665 463.
Landwrap
Landwrap is the authoritative news and information source for survey and title customers.
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