Landonline News

Service Pack 2 (SP2), the newest upgrade release for the Microsoft XP operating system  is now available for downloading.  LINZ technical experts have tested SP2 for compatibility with Landonline and found no issues.

See this article for a basic list of the changes you can expect when you update your system with SP2:

http://www.computerworld.com/s/article/95390/What_you_need_to_know_about_Windows_XP_SP2?from=story_picks&taxonomyId=125

One feature of the SP2 is a default setting to give you control of what websites you allow your computer to access.  A pop-up box appears asking you to permit or deny your access each time you go to a new web address.  This lets your system administrator set the accessible sites for your network or individual PC's.   You should ensure that the Landonline and LINZ websites are set as permitted.

LINZ recommends using a qualified technical advisor when upgrading to Windows SP2.

Landwrap's June edition covered events held in the main centres around the country to introduce Landonline's improved customer support initiatives for e-dealing and e-survey, including the new website.

Due to the popularity of these events, and requests for more by customers who were unable to attend, LINZ is organising more events for other locations – the first of these were held in Queenstown and Cromwell in late August, with more scheduled for Nelson and Blenheim in early October.

In Queenstown, Brendan Boyle, Chief Executive, led the presentation to lawyers on LINZ's direction and its improvements to customer support services.  Lawyers from around the region then received a live demonstration of e-dealing and were introduced to the new workflow guidance documentation (see related article) jointly prepared by the NZLS and LINZ.  The event was well attended and expert LINZ staff were on hand to answer a range of in-depth questions about e-dealing and workflow guidance.

The Cromwell event for surveyors - with a full house turnout - focused on e-survey and included a short presentation by Neil Pullar of Cadastre Limited, who is being sponsored by LINZ to provide a limited programme of e-survey training for surveyors at no cost (see related article). New initiatives to support surveyors adopting e-survey were presented and information packs containing sign-up and support information as well as an e-survey computer-based training CD were taken away by the enthusiastic crowd. 

Jeff Needham, a surveyor in the LINZ team, demonstrated the functions and features of e-survey live, with the aim of demystifying e-survey for practicing surveyors.  This was followed by an open Q&A session, with the LINZ e-survey specialists providing detailed responses to surveyors' questions.

LINZ has increased its resources for the 0800 e-survey and e-dealing specialist support capability and this initiative was introduced at the events.   The 0800 support team can now provide faster, more effective assistance for both e-dealing and e-survey customers.

In 2003, LINZ introduced a Priority Lodgement Fee of $20 per instrument to ensure that priority dealings are given a lodgement time indicating the actual time and date the lodgement is made.   

The Priority Lodgement Fee does not give urgency to processing the dealing i.e. it does not short circuit the normal registration process. 

Priority Lodgements are only accepted in person, at our counters.  If you are using a courier or lodgement agency, you will need to instruct them to request Priority Lodgement and to lodge the dealing in person.   

Dealings sent by post or entered in the drop box will not be accorded Priority Lodgement, even if the fee is included.  Please note that dealings left on the counter will be entered in the drop box.

Dealings that arrive by mail, or are lodged in LINZ drop boxes, are given a lodgement time of 9.00 am on the following business day.  If it's important that your dealing has priority over another dealing that may be lodged, then you should consider using the Priority Lodgement option.