Compliance review - what evidence to keep and for how long?
Compliance review trends have shown that approximately 65% of reviews require further documentation from practitioners as initial documentation is either omitted or is incomplete.
Resulting follow-up activity is time consuming for both LINZ and practitioners. This can easily be avoided when law firms maintain efficient file systems, and take additional care to respond on time and with all relevant documentation in the first instance.
Section 164C of the Land Transfer Act 1952 sets out the statutory authority for the Registrar-General of Land (RGL) to conduct compliance reviews, and the obligation on practitioners to:
- Retain evidence showing the truth of their certifications.
- Provide the RGL with the evidence requested within 10 working days of a request.
Regulation 14 of the Land Transfer Regulations 2002 requires the certifying lawyer to retain this supporting evidence for 10 years.
A compliance review request will specify three transactions by dealing number, client reference and client name(s). Practitioners must provide their supporting evidence for all aspects of the specified transactions. This means that in addition to the client A&I form, it is necessary to provide all other relevant supporting material, for example:
- discharge instructions including the original email for emailed authorities
- new mortgage instructions
- consents to e-instruments (e.g. from a mortgagee, caveator, territorial authority)
- statutory declarations for transmission instruments.
Evidentiary requirements vary from instrument to instrument. For further guidance, refer to Registrar-General of Land e-dealing Compliance Review on this website.
What is the most efficient method of storing documentation?
LINZ encourages law firms to retain all of the relevant authorities, including discharge and mortgage instructions, together with the A&I form inside the front cover of the client file in the pocket or on separate clip, or alternatively in an electronic file. The advantages of this practice include:
- saving time without the need to trawl through the entire file to obtain the requisite documentation
- reducing the chance of incomplete documentation being sent to LINZ for compliance review
- allowing the certifying practitioner to be sure that all documentation necessary to support each certification is held at the time of certify and sign, and
- making it easy to take the bundle of compliance review documentation off the front of the file if a client uplifts a file.
Guideline N of the NZLS Property Law Section’s e-dealing guidelines 2008 provides further commentary on electronic retention and protocols for when a client uplifts a file or a practitioner leaves a firm.

