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Updating your contact details in Landonline

To change your contact details:

  1. Click My Details in the Workspace Toolbar to display the Maintain User screen
    My Details icons.
  2. Make any edits to your details on the Contact Details tab (as required)
    • Preferred Name (mandatory: note the default setting is your Given Names and Family Name)
    • Phone
    • Mobile
    • Fax
    • Email (mandatory)
    • Physical Address
    • Postal Address (mandatory: note the Postcode is mandatory unless a DX Box is entered)
    Maintain User screen.
  3. The Use default address for all associated firms check box, in Contact Addresses for Notifications will be checked by default.
    Use default address for all associated firms checkbox
    When this is checked, all notices will be sent using the address details that are displayed underneath. When this is not checked, you can record separate details for each firm you are associated to (see separate section titled "Associated to multiple firms").
    Contact Addresses for Notifications section of the Contact Details tab of the Maintain User window.
    Make edits to your default address for notices in the Contact Addresses for Notifications (if required).

    Note: You must enter details in the Address and Email fields for your default address.

    Email Verification

    When you enter or change an email address and press tab or click elsewhere in the screen, the Verify Email Address screen displays for you to confirm your email address.
    Verify Email Address dialog box.
    • Re-enter your email address in the Email field. This must be the same address you entered in the Contact Details tab. (You cannot copy and paste into this field, the email address must be typed.)
    • Click OK to close the screen and return to the Contact Details tab:
      • If the address does not match the email address you entered, an error message displays
      • If the email address is wrong in the Verify Email Address screen re-enter and click OK
      • If correct, click Cancel and return to the Contact Details screen and enter the correct email address and repeat verify steps.
    • Note: To save any changes in the Contact Details tab, click OK.
  4. Click OK to save any changes.

Associated to multiple firms

If you are associated to more than one firm, you can choose to record unique address details for each firm.

To do this, uncheck the Use default address for all associated firms

Changing the Contact Addresses for Notifications section to record address details for multiple firms.
  1. Select the name of the firm in the Address when associated with firm field drop down list to display address details for that firm. (This field displays all firms you are associated with and will default to the firm with which you are currently logged on.)
  2. Enter or change address details for notices for the selected firm, as required.
  3. When you enter or change an email address and press tab or click elsewhere in the screen, the Verify Email Address screen displays for you to confirm your email address (see above note in step 3).

To have all notices sent to your Contact Address (regardless of the firm you represent):

  • check the Use default address for all associated firms check box
  • a message will display to advise you that individual addresses for firms you are associated with will not be used (i.e. your default address will now be used)
  • click OK to the message.