Landonline provides access to services under three main areas: e-search, e-survey and e-dealing. In addition to this, Landonline also offers TA e-certification - a service specific to territorial authorities which allows them to certify survey plans online.
Landonline benefits
- Saves time and hassle
- Online, real time access to Landonline's digital records eliminates time spent waiting for search results. Converted records are easy to read, reducing the time and hassle of deciphering old handwriting or faded, worn documents.
- Improves the quality, consistency and accuracy of data
- Landonline enables LINZ to provide better customer service and more consistently accurate documentation. The quality of information available to users has improved, with the distinction between historical and current documents clearly identified. Built in functions, such as pre-validation of survey lodgements, have resulted in more accurate records being lodged and held in Landonline.
- Better security
- LINZ's technical and access security layers guard against threats to the integrity of the titles register and digital cadastre. Landonline's system design and technical security ensures LINZ securely backs up all survey and title records on a regular basis. This reduces risk to the titles register and digital cadastre.
- Easy to use
- Landonline's screens and help functions are designed specifically to meet the needs of registered users. A built-in Help tool, quick reference cards and user guides for e-search, e-dealing, e-survey and TA e-certification are available to help users become familiar with using the system. A number of online training resources are also available.
- Enables easier access to records
- As 98 percent of records are accessed from electronic land information held in Landonline, users are able to search and locate records outside their region or area and bulk search more easily.
- Real time updating of records
- Survey and title lodgements are processed directly into Landonline. That means whenever users log on, they receive the most up-to-date information available.
- Simplifies lodgement
- Duplicate instrument lodgements are no longer required. Titles are clean documents with live information only – blocks such as expired covenants, have been removed. Lodgement processing is now simpler and faster than before.
- Reduces rework, improves service
- Landonline enables LINZ to provide faster, more efficient customer service. All users benefit from the system's automated checks which reduce the risk of delays caused by the need to resubmit. Users are presented with opportunities to review and improve their own workflows, enabling resources to be used in more profitable parts of their business.
Landonline services
Firms need to obtain licences to use the Landonline services they require. Staff members nominated by firms as users of Landonline must each have Digital Certificates For information about Landonline licences and Digital Certificates, see Licences and Digital Certificates.
Licences are currently available for the following services:
- e-search
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This is the most commonly used service, particularly for search agents and conveyancing professionals. It provides access to the titles register, survey data in image format and supporting documents. It does not include access to spatial data.
- e-search plus
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This service provides all of the functions of e-search and, in addition, enables users to conduct and view spatial searches of land information. This enhanced service is designed for use by surveyors, search agents, real estate agents and valuers.
- e-dealing
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This service allows conveyancing professionals to register title instruments and changes to titles electronically. The e-dealing licence also includes all the features of e-search.
- e-dealing plus
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This licence adds the spatial search capability of e-search plus to the e-dealing licence.
- e-survey
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This is the electronic submission service designed to allow surveyors to submit cadastral surveys electronically. Included in e-survey are all the features of e-search plus.
All survey firms now lodge survey plans using Landonline e-survey. - TA e-certification
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This service enables territorial authorities to certify cadastral surveys online. Territorial authorities can choose to certify survey plans either on paper or electronically using TA e-certification.
TA e-certification includes all the features of e-search plus.
Survey and Title Customer Research
Qualitative and quantitative research that measures the current level of customer satisfaction with LINZ, and the extent to which the benefits of e-lodgement and e-dealing are being realised by Landonline customers.
Colmar Brunton Survey and Title Customer Research, 20 August 2009 (pdf 3.96MB).
